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Privacy Policy

Effective Date: 01 November 2025
 

This Privacy Policy describes how A. Moir & C.P. Nelson T/A Australian Cellar Society (ABN 71 885 646 552) (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.australiancellarsociety.com.au (the “Site”). This includes any subdomains or webpages owned or managed by Australian Cellar Society

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We are committed to managing your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) Scheme.

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1. Personal Information We Collect

When you visit the Site, we collect certain information about you to operate effectively and provide the best service possible. This includes:

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Device Information – collected automatically and may include:

  • your web browser type and version;

  • IP address;

  • time zone;

  • referring/exit pages;

  • date/time stamps; and

  • cookies installed on your device.

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Order Information – collected when you make or attempt to make a purchase, including:

  • name;

  • billing and shipping address;

  • payment information (including credit card details, PayPal, Shop Pay, Apple Pay, Google Pay, or POLi);

  • email address; and

  • phone number.

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Profile Information – any information you add to your account, such as:

  • birth date, gender, and delivery addresses;

  • order history; and

  • marketing preferences.

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We may also obtain marketing lists from reputable third-party providers to reach potential customers.

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When we refer to “Personal Information”, we mean any information that identifies, or could reasonably identify, an individual—covering both Device and Order Information.

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2. How We Use Your Personal Information

We use your Personal Information to:

  • fulfil orders, process payments, arrange shipping, and issue invoices or confirmations;

  • communicate with you about orders, promotions, or inquiries;

  • screen for potential fraud or risk (particularly using IP address data);

  • improve and optimise our Site experience through analytics; and

  • deliver targeted marketing or advertising consistent with your preferences.

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3. Sharing Your Personal Information

We may share your Personal Information with trusted third parties to assist in our business operations, including:

  • Wix, which powers our online store (Wix Privacy Policy);

  • Google Analytics, which helps us understand site usage (Google Privacy Policy); and

  • marketing and logistics partners who help manage communications and fulfil orders.

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You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Overseas Disclosure

Some of these third-party providers may store or process data outside Australia, including in the United States, Canada, and the European Union. We take reasonable steps to ensure that any overseas recipients handle personal information in compliance with standards comparable to Australian law.

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We may also disclose personal information to comply with applicable laws, respond to lawful requests (such as subpoenas or warrants), or protect our legal rights.

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4. Behavioural Advertising

We use your information to display relevant advertising via services such as Facebook, Google, and Bing. You can manage your preferences or opt out at the following links:

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You can also opt out through the Digital Advertising Alliance portal: http://optout.aboutads.info/.

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5. Cookies and Tracking Technologies (Cookie Policy)

Our website is hosted on the Wix platform, which uses cookies to help it run efficiently and securely. Cookies are small data files stored on your device that help improve your browsing experience. They are used for core site functionality (such as security, session management, and load balancing) as well as performance and analytics purposes, including tracking website traffic and usage trends.

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You can control or delete cookies through your browser settings.

 

Please note that disabling essential cookies may affect how our website functions. For more information about the cookies Wix uses, visit https://support.wix.com/en/article/cookies-and-your-wix-site.

 

By continuing to use our Site, you consent to our use of cookies in accordance with this policy.

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6. Access and Correction

You have the right to access and correct any personal information we hold about you.


If you would like to view or amend your information, please contact us using the details below. We will respond to such requests within a reasonable timeframe, usually within 30 days.

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If we refuse access or correction, we will provide written reasons and information on how you can lodge a complaint.

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7. Retention, Destruction, and Data Security

We retain personal information only for as long as necessary for the purposes for which it was collected or as required by law. When no longer required, we securely destroy or de-identify the information.

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We take reasonable steps to protect personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure.

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8. Data Breaches

In the event of a data breach likely to cause serious harm, we will comply with the Notifiable Data Breaches (NDB) Scheme under the Privacy Act 1988.


This includes notifying the Office of the Australian Information Commissioner (OAIC) and any individuals affected as soon as practicable.

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9. Sensitive Information

We do not collect sensitive information (such as health, biometric, or racial data) or government identifiers. If we ever require such information for a specific purpose, we will only collect it with your explicit consent and in accordance with the law.

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10. Minors

The Site is not intended for individuals under 18 years of age.

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11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business practices.


Any updates will be published on this page with an updated effective date.
If the changes are material, we will also notify you by email (where applicable).

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12. Contact Us

For questions, access requests, corrections, or complaints regarding our privacy practices, please contact us at:

Email: hello@australiancellarsociety.com.au
Mail:
A. Moir & C.P. Nelson T/A Australian Cellar Society
14 Fordham Street, Wavell Heights

QLD 4012

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If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au

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